Chief Nursing Officer
Sonja Spirig Tennaro, RN, BSN, EdD, NEA-BC, FACHE
Senior Vice President, Clinical Operations/Chief Nursing Officer
Division Directors
There is a Nursing Director responsible for each division.
Ann Marie Palladino, RN, CPNP, MS
Director of Ambulatory Care Services
Patricia Tischler, RN, BSN, MBA
Director of In-patient and Ambulatory Surgery Center and Pre-Admission Testing
Editha Esquieres, RN, MHA, CNOR
Vice President, Perioperative Services
Susan B. Fowler, PhD, RN, CNRN, FAHA
Director of Magnet, Education, Quality, and Research
Nursing Care Coordinators
Each Nursing Unit reporting to the Vice President or Director is managed by a Nursing Care Coordinator.
Coordinator |
Unit |
|---|---|
Pamela Bhagwandin, RN, BSN |
Administrative Coordinator |
Delia Macaraeg, RN, BSN, MSA |
Assistant Administrative Coordinator |
Ahmed Singer, RN, CEN, PhD |
Relief Administrative Coordinator |
Evangeline Quindoy, RN, BSN, NCC |
Nursing Care Coordinator |
Shirley Infante, RN, ANCC |
Assistant Nursing Care Coordinator |
Leonid Gorelik, RN, MSN, NCC |
Nursing Care Coordinator |
Nicole Messina, RN, BSN, ANCC |
Assistant Nursing Care Coordinator |
Pamela Watkins, RN, BSN, MSN |
Nursing Care Coordinator |
Christina Walker, RN, BSN, MA, CNOR |
Nursing Care Coordinator |
Elsa Acosta, RN, ANCC |
Assistant Nursing Care Coordinator |
Lucil Petallar, RN, ANCC |
Assistant Nursing Care Coordinator |
Teresita Ignacio, RN, BSN, NCC |
Nursing Care Coordinator |
Emma Morales, RN, BSN, ANCC |
Assistant Nursing Care Coordinator |
Henedia Sirilan, RN, BSN, NCC |
Nursing Care Coordinator |
Min J. Jeon , RN, BSN, CRNO, NCC |
Nursing Care Coordinator |
Catherine Pannone, RN, BSN, ANCC |
Nursing Care Coordinator |
Joelle Mabalatan, RN, MSN |
Administrative Coordinator/Per Diem |
Asuncion Mabaquiao, RN, BSN, CCRN |
Administrative Coordinator/Per Diem |
Hyacinth Johnson, RN, BSN, CRNO |
Nursing Care Coordinator/Per Diem |
Barbara McDonald, RN, NCC |
Nursing Care Coordinator/Per Diem |
Romey Victoriano, RN, BSN, CCRN |
Administrative Coordinator/Per Diem |
Evelina Marquez, RN |
Administrative Coordinator/Per Diem |
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Support Staff
- Jovel Calderon, BS, OR Materials Manager, CSR
- Susan B. Fowler, PhD, RN, CNRN, FAHA, Director of Magnet, Education, Quality, and Research
- Aida Alvarado, Sr. Administrative Assistant (Sr. Vice President Clinical Operations/CNO)
- Rodante Reynon, Central Scheduling Manager
- Dave Ferrer, BS, Anesthesia Manager
- Barbara Straub, RN, Nursing Informatics Specialist
- Mary Lynne Magnus, RN, BSN, CIC, Infection Prevention Manager
- Susan Eisenberg, RN, Employee Health Manager
Director of Ambulatory Care Services
Ann Marie Palladino,
RN, CPNP, MS
Office: (212) 979-4466
FAX: (212) 353-5770
E-mail:
apalladino@nyee.edu
The New York Eye and Ear Infirmary Ambulatory Care Service is an internationally recognized center of excellence in the fields of Ophthalmology and Otolaryngology. We see approximately 132,000 outpatients a year.
We offer a wide variety of specialty services. Some of the specialties in the otolaryngology services are: head and neck, otology, pediatric otology, and plastics. Some of the specialties in ophthalmology include: cornea, glaucoma, neuro-ophthalmology, retina and uveitis.
The New York Eye and Ear Infirmary is the designated Eye Trauma Center for metropolitan New York City. In addition, urgent care services are available 24 hours a day. General Eye and ENT services are available to patients on a walk in basis as well as by telephone or web-based appointments. Patients are seen in the specialty clinics and are available for patients upon referral from general services.
The hospital is a teaching institution and is actively involved in research programs. Many of our residents and attendings publish their findings in the prominent journals of their fields. The nursing department offers evidence based practice and research opportunities as well.
Our Performance Improvement Program involves all levels of staff.
Director of In-patient and Ambulatory Surgery Center and Pre-Admission Testing
Patricia Tischler ,
RN, BSN, MBA
Office: (212) 979-4355
FAX: (212) 979-4562
E-mail: PTischler@nyee.edu
The goal of the division concurs with the mission of The New York Eye and Ear Infirmary "To provide the highest quality, most technologically advanced patient care in a financially responsible manner in an environment where the dignity and comfort of each patient is paramount".
The in-patient nursing department comprises services for adult and pediatric patients with conditions related to otolaryngology, ophthalmology, head and neck, plastic, cosmetic and reconstructive, and masticatory insufficiency. There is an intermediate care unit designated for post-operative head and neck cases and complicated plastic reconstructive and masticatory surgical cases. There is also a designated room for "Examination Under Anesthesia" (EUA) procedures. The department also coordinates pre-admission testing and same day testing. An ambulatory surgery center delivers peri and post operative care to patients for ambulatory surgery. The department personnel are supported by the services of ancillary service technicians who do EKG testing and phlebotomy.
The Staff Development process includes formal and informal learning activities that relate to nursing staff experience. It may take place within the facility or outside the facility. These learning opportunities assist the nursing staff to perform competently in the fulfillment of role expectations.
The current emphasis on efficiency, quality and effectiveness in the nursing staff, helps to meet the organizational defined goals through assessment, maintenance and development of competencies. Development of learning activities are related to knowledge, while skills are related to performance expectations. These include: orientation of new staff, in-service sessions, continuing education and incidental cross training.
Registered Nurses are trained and certified in BCLS, ACLS, PALS. Additional unit-based training such as: IV insertion skill, taking ECG’s, Chest Physiotherapy, Pulse Oximeter, etc., is provided to meet the needs of the unit. Nursing Assistants are cross-trained to work and assume related roles so as to enhance their job description. There is a continued movement towards skill building among the nursing staff, as well as active computerization training.
Vice President, Perioperative Services
Editha Esquieres, RN, MHA, CNOR, Vice President
Office: (212) 979-4255
FAX: (212) 979-4562
E-mail: EEsquieres@nyee.edu
The Perioperative Services, comprised of the Operating Room, Perianesthesia Care Unit (PACU), Central Scheduling Office, Anesthesia Support Staff and Central Sterile Supply provide a range of Ambulatory, In-patient and emergency care to Ophthalmology, Otolaryngology and Plastic Cosmetic and Reconstructive Surgery patients. The patient population is 96% Ambulatory and 4% in-patient.
The major clinical function is nursing management of patients undergoing surgical interventions. Service of care is provided seven days a week, 24 hours a day. Providers of services include Registered Professional Nurses, Licensed Practical Nurses, Surgical Technicians and Nursing Assistants. Support personnel to these providers include Unit Clerks and Managers.
The nursing leadership staff are responsible for assigned areas. Professional and non-professional staff are responsible for the quality of service provided in the perioperative setting.
Perioperative Statistics
Total number of Operating Rooms and Nursing Managers:
2nd Floor O.R. - 10 Rooms
Nursing Care Coordinator, Christina Walker, RN, MA, CNOR
Assistant Nursing Care Coordinator, Elsa Acosta, RN, ANCC
Assistant Nursing Care Coordinator (Evening Shift), Lucil Petallar, RN, ANCC
4th Floor O.R. - 7 Rooms
Nursing Care Coordinator, Teresita Ignacio, RN, BSN, NCC
Assistant Nursing Care Coordinator, Emma Morales, RN, BSN, ANCC
2nd Floor Perianesthesia Care Unit (PACU)
Nursing Care Coordinator, Pamela Watkins, RN, BSN, MSN
Nursing Care Coordinator, Barbara McDonald, RN, NCC Per Diem
Central Scheduling Manager, Rodante Reynon, BS
Anesthesia Manager, Dave Ferrer, BS
Total Procedures
Total # of procedures performed in 1994 - 17,272
Total # of procedures performed in 1995 - 18,600
Total # of procedures performed in 1996 - 19,010
Total # of procedures performed in 1997 - 19,214
Total # of procedures performed in 1998 - 19,656
Total # of procedures performed in 1999 - 20,936
Total # of procedures performed in 2000 -
20,687
Total # of procedures performed in 2001 - 19,952
Total # of procedures performed in
2002 - 20,967
Total # of procedures performed in 2003 - 20,791
Total # of procedures performed in 2004 – 22,195
Total # of procedures performed in 2005 – 22,365
Total # of procedures performed in 2006 – 22,599
Total # of procedures performed in 2007 – 24,051
Total # of procedures performed in 2008 – 24,745
Total # of procedures performed in 2009 – 26,713
Total # of procedures performed in 2010 – 27,985
Total # of procedures performed in 2011 – 28,329
Director of Magnet, Education, Quality, and Research
Susan B. Fowler, PhD, RN, CNRN, FAHA
Office: (212) 979-4246
FAX: (212) 979-4562
E-mail: SFowler@nyee.edu
Goals for the nursing department include Magnet re-designation; competent nursing care based on best practices; quality monitoring and achievement of outcomes; and, active participation in research investigations and evidence-based practice projects. These goals align with activities facilitated by the Director of Magnet, Education, Quality, and Research.
The Director mentors and assists staff at all levels in activities that drive nursing excellence. These activities focus on empowerment of nurses, particularly direct care nurses; utilization of knowledge and generation of new knowledge; transformational leadership; exemplary professional practice; and, quality outcomes. The synergistic nature of these activities supports the comprehensive nature of this Director position.
Nurses at NYEE are actively involved in quality improvement efforts using benchmarks to set standards and sharing data through the Nursing Database for Nursing Quality Indicators (NDNQI). Advanced education and national professional certification is promoted and supported throughout the organization. Nurses participate in a focused nursing orientation upon employment at NYEE and are guided by preceptors in unit orientation and competencies. Ongoing continuing education is provided through a variety of venues including webinars and web-based learning.
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